Terms & conditions
Terms and conditions of "La Galinette"
Confirmation of reservation
1. These conditions apply to all contracts of any kind entered into by ("the client") and "La Galinette" and apply to all bookings, reservations and accommodation agreements.
Confirmation of a reservation by the client constitutes acceptance of these conditions on behalf of the client and their guests. Reservation and payment: The reservation of the house "La Galinette" will be confirmed upon receipt of a deposit of 50% of the total rental amount. The balance is payable upon arrival, at the latest, upon payment in cash.
Payments can be made by bank transfer, credit card, PayPal, etc., except for checks when booking online directly at la-galinette.fr
- Cancellation Policy: Guests can cancel their reservation up to 7 days before the scheduled arrival date, without any fees. If the cancellation is made less than 7 days before the arrival date,
A fee of 50% of the total rental amount will be retained.
2. If a customer or their guest wishes to leave earlier than the booked departure date, they must follow the cancellation policy of their reservation.
3. Any cancelled or modified reservation that was processed by credit card will not be refunded the credit card surcharge.
4. If a cancelled or modified reservation was booked with a promotional rate or code, no refund will be given.
5. The client must provide 7 days written notice to request an extension to the booked moving date. "La Galinette" will endeavor to accommodate any request for such an extension, however,
This will be strictly subject to availability and cannot be guaranteed. Alternative accommodation may be offered if the original booked accommodation is unavailable for all or part of the extension period.
6. The terms and conditions apply to any extension of the booking on the original booking.
7. While every reasonable effort has been made by "La Galinette" to ensure that bookings made can proceed, "La Galinette" reserves the right to move any booking to another house of similar size and standard in the locality. The client will have the right to cancel such a booking in such circumstances,
But the Client acknowledges that "La Galinette" will not accept any liability for any loss or damage suffered or caused to the Client or its guests as a result of (1) the relocation of the Client or its guests or (2) subsequent cancellation by the Client in accordance with this clause.
Arrival and departure conditions of occupancy: "La Galinette" is designed for a maximum occupancy of 6 people.
8. Check-in is from 4:00 p.m.
9. Prior to arrival, "La Galinette" will request a copy of the photo identification and details of the credit card used to make the reservation. This is done as part of our normal security check,
In the interest of all parties to protect "La Galinette", the client and its guests against fraud.
10. Upon arrival, "La Galinette" may require a deposit of €500, in the form of a pre-authorization of a credit or debit card at check-in (cash will not be accepted). The deposit or pre-authorization is used to cover incidental charges,
including (but not limited to): breaches of these terms and conditions; breakages; damaging the house; Excessive cleaning above the normal cleaning standard due to leaving the house in an unacceptably clean condition, chargeable at €180.
Authorization may affect the available funds balance or spending limit on the credit or debit card used at check-in for a period of 14 days (please note that this is an indicative period only). Once a pre-authorization has been made, La Galinette cannot release, remove, or reduce the authorized amount until La Galinette processes the final account after check-out; in the event of a dispute, this may take up to 30 days.
11. "La Galinette" reserves the right to refuse entry and accommodation to a guest if, upon arrival,
The management of "La Galinette" considers that the guest is under the influence of alcohol or drugs, is dressed seriously or is behaving in a threatening, abusive or otherwise unacceptable manner.
12. Rental period: The minimum rental period is 3 nights. Arrivals are from 4 p.m. and departures before 11 a.m.
12-1. At the start,
Guests must vacate their accommodation by 11:00 a.m. at the latest. If this is not the case, "La Galinette" will be entitled to charge €40 for departures after 11:30 a.m. but before 2:00 p.m. and a full night's stay for departures at 2:00 p.m. or later on the agreed departure date.
12-2. Cleaning: The tenant agrees to leave the house in a satisfactory state of cleanliness at the end of the rental period. He must take care of all garbage (including sanitary) and leave the refrigerator empty of all perishable goods.
13. A minimum fee of €60 will be charged for keys not returned within 24 hours of the departure date.
14. "La Galinette" reserves the right to remove a guest's personal belongings from the house if the guest has not arrived by 3 p.m. on the agreed departure date and "La Galinette" accepts no responsibility for any loss or damage to these items. Guest Responsibilities.
15. The Guest acknowledges that he/she has received and agrees to comply from time to time with the House's rules and procedures, including, but not limited to, health and safety procedures and legal requirements.
15A. The Client undertakes to ensure that a Guest complies with the House rules and procedures mentioned in the clauses below.
16. Guests are responsible for their personal belongings at home.
16-1 The owner cannot be held responsible for any theft, loss, damage or accident which occurs during the rental period.
16-2 INSURANCE: The Tenant must have third party insurance for the duration of the rental period.
16-3 non-compliance with conditions:
In the event of non-compliance with the rental conditions, the owner reserves the right to terminate the rental contract.
17. Children under 14 years of age must be supervised by an adult guest at all times.
18. The client (tenant) accepts full responsibility for damage to the house or its contents beyond normal wear and tear.
Customers must immediately notify La Galinette of any damage, loss, or broken items or issues requiring maintenance. If the damage is reported to us by the cleaning team, a minimum charge of €25 per item will be made.
Disputes: All disputes relating to the rental will be settled in the competent court. By signing the rental agreement,
The tenant (the client) acknowledges having read the terms and conditions of the rental "La Galinette" and accepts them without reservation.