Cancellation policy

Cancellation and payment conditions

1. Payment and security deposit

• Reservation deposit:
• 50% of the total rental amount is blocked by credit card imprint at the time of booking.
• This amount will not be debited immediately, except in the event of late cancellation or no-show (see conditions below).

2. Cancellation by the tenant

• More than 14 days before arrival:
• No fees will be applied. The 50% deposit is released and the credit card imprint is canceled.
• Less than 14 days before arrival or no-show:
• The 50% blocked on the bank card will be automatically collected in full.
• This amount cannot be carried over as credit for a subsequent stay.

3. Specific cases

• Delay or modification of stay:
• Any request for modification (dates, duration) must be made at least 14 days before arrival, subject to availability.
• In case of early departure, no refund will be granted.
• Force majeure:
• Cancellations due to force majeure events (natural disasters, government restrictions) may result in postponement of the stay, upon presentation of supporting documents.